Order Tracking

Tracking numbers generally take 24-72 hours to be e-mailed

Tracking:

1. Once your order is shipped, we will notify you via SMS text or e-mail with a USPS tracking number. Click the tracking link.

2. 1-2 weeks after package has left our warehouse: USPS tracking page will say “USPS Awaiting Package”. This indicates USPS has successfully received the tracking number from our private carrier. USPS will be the 2nd carrier to receive it. USPS will use the same tracking number once they receive it. (Location will not be available until stage 4)

3. 2nd-3rd week: Tracking will be marked as “Pre-Shipment” (with no location). At this stage, press “Get Updates” and enter your mobile number to sign up for USPS shipping text alerts. 

4. 3rd-4th week: Tracking will say “On Its Way To USPS”. During this week, the status will have location and change to “In-Transit”, “Out For Delivery”, then “Delivered”.

 

Due to Covid-19, there is a shipping delay. The estimated shipping time is 2-3 weeks, but can take up to 38 days in some situations. We appreciate your patience!

  

For any more questions, please visit the FAQ located in the footer of our site.